Working at Max Adventures
So far, working at Max Adventures is one of the most fascinating journeys of my life. I am a traveler. With my family, we visited over 20 states, about 60 cities. Each of these places has an association in my mind. In Pasadena (LA) it's Nikkie - neighborly good-natured dog; in Galveston (TX) it's a Lunapark that goes to the ocean horizon and in Brooklyn (NY) it’s job at Max Adventures - party place for children in NYC. But, as you know, there is no trip without exciting adventures, little difficulties, new friends and invaluable experience. And now, immerse yourself with me in the memories of a trip to Max Adventures.
I started my career at this kid’s party place as a cleaning lady. I did my job well and honestly, quietly and... alone. I've never attended parties, I didn't see the happy eyes of children, their loud laughs, satisfied parents and relaxed adults. All of these bypassed me, because I just did cleaning after parties. It would seem, what are the growth points after the cleaner? But there are many ways by which you can build your route and Alex (Max Adventures boss) suggested me to become a full-fledged part of the team, as an employee in the kitchen. So, there I visited stops with the names “Mistakes”, “Communication”, “Goodwill”, “Mutual Help”, “Insight” and “Care”.
The first stop, “Mistakes”. It was Zoe's party. Just imagine, the room is equipped with toys, glowing in the dark hats, yummy pizza and apple juice are on the tables in bright plates and cups, and the main chair of birthday child is decorated with three shiny huge pink balls Z, O & E - what a wonderful cozy and festive place? When the party came to an end, I burst all the balls, without even thinking that after 20 minutes parents could return, but the balls were gone. So, I realized the value of personal belongings of customers and drove through the “Mistakes” stop, but to go further, you need to fix transport and pay for fuel.
The second stop, "Communication". My native language is Russian, English level is primary. It didn't allow me to understand and communicate with parents properly in the first 2-3 weeks. Then I learned 40-50 new most-used words and now, due to working at Max Adventures, I can support the conversation, and I know what exactly the parents want for their child’s birthday high quality party.
The third stop is “Goodwill.” This is a very important stop. We cannot miss it. Goodwill comes from your heart and it's always with all team members in Max Adventures and it is passed on to adults and children.
We're on half of way! More exciting journey ahead and the fourth stop “Mutual Help.” It means helping team staff-members who are sick and can’t work or helping customers whose cell phone has a low battery and give them personal charge to keep this wonderful feeling of being at home. Such mutual assistance works both ways and you always get gratitude and motivation to do even more and better!
The fifth stop is “Insight.” At this stop, I learned to anticipate the expectations of children and adults. Each party is unique. We do not have standards for the quantity of napkins, plates and cups for soda, each party is individual and unique. If the party is large and there are a lot of guests, I take care that there are plenty of dishes and everything necessary. If there are a lot of toddlers at the party, then you need to make sure that there are enough highchairs in the party room.
The sixth stop “Care”. Down with sharp objects and slippery floors! In our party space you will be completely safe. It is comfortable not only for guests but also for employees. We do not fall and do not cry. We jump from fun and laugh with joy!
Therefore, if you ask what the most fascinating journey was, I will answer without delay - work at Max Adventures, party places in Brooklyn, NY. Now, it's time to take a selfie...and move on to the other adventure!